Privacy Policy

Effective Date: August 1, 2025

Alpha Wave Cleaning (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

  • Personal Information: Your name, email address, phone number, home or service address.

  • Service Information: Details about your cleaning needs and booking history.

  • Automatically Collected Data: IP address, browser type, pages visited, and device identifiers.

2. How We Use Your Information

Your information is used to:

  • Provide, manage, and schedule cleaning services.

  • Send service-related text messages, appointment reminders, and updates.

  • Respond to questions, feedback, or service requests.

  • Share promotional offers (only if you’ve opted in).

  • Improve our services and website functionality.

3. Text Message Communications

By providing your phone number, you agree to receive SMS communications from Alpha Wave Cleaning for purposes such as:

  • Confirming and reminding you about appointments.

  • Service updates or changes.

  • Follow-ups or satisfaction surveys.

  • Promotional messages (only if you opt in).

Message and data rates may apply. You may opt out at any time by replying “STOP”.

We do not sell or share your phone number with third parties for their own marketing purposes.

4. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse using security tools and best practices.

5. Sharing Your Information

We may share your information with:

  • Third-party vendors or contractors assisting in service fulfillment.

  • Legal authorities when required by law.

We do not sell or rent your personal information.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.

  • Correct or update inaccurate information.

  • Request deletion of your personal data.

To exercise these rights, contact us at [email protected].

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party sites.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Alpha Wave Cleaning

Email:[email protected]

Phone: 267-709-8203

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